Refund Policy

We offer a 5-day free trial license to help you evaluate our plugin before making a purchase. We encourage you to use the trial period to ensure the plugin meets your requirements.

Paid Licenses

After purchasing a license, you may request a refund by contacting us at support@1ntmodel.com. All refund requests are reviewed on a case-by-case basis. Please provide a detailed explanation of the issue when requesting a refund.

We reserve the right to approve or decline any refund request at our sole discretion. Refunds are generally not provided for:

• Change of mind after purchase
• Purchases made after the trial license has been used and verified as working
• Incompatibility with Revit versions not officially supported or tested by us
• Failure to read product documentation or system requirements

Processing Refunds

If a refund is approved, it will be processed using the original payment method. Refunds may take up to 14 business days to reflect, depending on your payment provider.

Contact Us

For any refund-related questions, please contact us at support@1ntmodel.com.